READING BODY LANGUAGE AS A SALES TOOL

Getting to know people better

Who will benefit?

Salespeople and sales professional who want to sharpen their skills and grow their sales

 Why this material?

This training is designed by experts to boost leadership skills. It has been trained and updated since 2010.  

Why from URG?

Take full advantage of the combination of this live training and the eTraining access offered afterward. An exclusive offer in the Kenyan market.

 Why Now?

Do not just wait to gain experience through time and hardship. This training will allow you to boost your sales skills NOW and gain a life time experience in just few days.

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words.

IN SUMMARY: READING BODY LANGUAGE AS A SALES TOOL

Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.

Having body language that is congruent with what we are saying is one essential ingredient. This one day training course will help participants to ready facial and full body language in others, to think about how they project themselves, and to consider the message behind the words.

Reading Body Language as a Sales Tool will help participants understand why they need to capitalize on body language techniques when trying to figure out others, and when trying to appear trustworthy themselves.

Learning objectives include a variety of techniques such as applying knowledge to improve communication, the implications of space, mirroring and matching, and much more.

What is your body language saying about you? Find out in this one day workshop!

WHAT YOU WILL LEARN

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How to interpret personal space, gestures, facial expressions, body movements, and posture.

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How to send the right message with body language, dress, and personal interactions.

TRAINING OBJECTIVES

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Apply your knowledge of body language to improve communication

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Understand the impact of space in a conversation

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Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture

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Use mirroring and matching techniques to build rapport

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Shake hands with confidence

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Dress for success

TOPICS COVERED

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Body language

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Give me some space!

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What’s your face saying?

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What’s your body saying?

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Mirroring and leading

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Monitoring your posture

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Dressing up

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Understanding the trust cycle and building trust 

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Shaking hands

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Role plays and interactive activities

HAVE SOMETHING IN MIND?

Let’s have a chat!

Training Curriculum:

In this 1 day training, participant will have the chance to engage with a professional qualified trainer and coach and participate in numerous exercises and live quizzes to acquire the skills, theories, methods in this training. 

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1 day. On Demand

(from 8:30 am to 4:30pm)
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KShs 10,000/= per participant 
(for corporate, contact us.)
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On Site training fees 40,000/=
(Max No. of participants 25)

What’s Included:

Instruction by an expert trainer
Small, interactive classes
Specialized manual and course materials
Personalized certificate of completion

Related Training:

Building Relationships for Success in Sales
Dynamite Sales Presentations
Overcoming Objections to Nail the Sale
Introduction to Neuro Linguistic Programming

Section One

1

  Course Overview

The first part of the day is about getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives. 

2

  Body Language

To begin, participants will explore what body language means and how it can make a difference in our relationships with others. Participants will also brainstorm body language that can be related to trust and likeability.

3

  Give Me Some Space!

This session will explore the concept of personal space and what distance is appropriate for professional discussions. Participants will also get a good understanding of appropriate space through an exercise.

Section Two 

4

  What’s Your Face Saying?

Next, participants will learn about the different aspects of facial expressions, including smiles, head position, eye signals, and micro expressions.

5

  What’s Your Body Saying?

In this session, participants will examine the meaning of gestures and learn how to use their hands to emphasize what they say. The position of hands, feet, legs, and arms will all be discussed.

Section Three

1

  Pre-Assignment Review

Next, participants will discuss their pre-assignment, which asked them to study humans in their natural environment.

2

  Mirroring and Leading

This session will explore some principles from neuro-linguistic programming to help participants understand and evaluate body language. Topics will include rapport, matching, mirroring, leading, and pacing.

3

  Monitoring Your Posture

Good posture sends a likeability signal and a confident message. This session will help you get started on the road to good posture.

Section Three

5

  Dressing Up

Next, participants will learn why dress is so important and how they can use their wardrobe to help send a positive, professional message.

6

  Shaking Hands

Developing a professional handshake is one of the most valuable business skills that a person can cultivate. This session will explore the factors of a good handshake, offer alternatives for when a handshake is not appropriate, and give participants a chance to practice a winning introduction.

7

  How Are You Doing?

To wrap up the course, participants will role play a sales scenario and use their body language to make a specific impression.

Let’s GET STARTED

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