Managers or supervisors looking to sharpen their skills and gain more understanding of on how to coach and mentor their team members to create more productivity and engagement.
This training is designed by experts to boost leadership skills. It has been trained and updated since 2010.
Take full advantage of the combination of this live training and the eTraining access offered afterward. An exclusive offer in the Kenyan market.
Do not just wait to gain experience through time and hardship. This training will allow you to boost your leadership skills NOW and gain a life time experience in just few days.
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees.
Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Learn how coaching and mentoring differ from each other. and the key aspects of each skill as well as supporting skills: goal setting, communication, feedback techniques, and adult learning principles.
Understand how coaching can be used to develop your team.
Develop the coaching and mentoring skills that help improve individual performance.
Demonstrate the behaviors and practices of an effective coach.
Recognize employees’ strengths and give them the feedback they need to succeed.
Identify employee problems and ways you can help to correct them.
Defining coaching and mentoring.
Coaching assessment review.
Interpersonal communication skills.
Critical coaching skills.
Setting goals with SPIRIT.
Learning styles and principles.
The benefits/consequences matrix.
Skills involved in coaching.
The coaching model.
Giving effective feedback.
Coaching problems and solutions.
In this 1 day training, participant will have the chance to engage with a professional qualified trainer and coach and participate in numerous exercises and live quizzes to acquire the skills, theories, methods in this training.
1 day. On Demand
What’s Included:
Related Training:
Course Overview
The first part of the day is about getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Defining Coaching and Mentoring
The first part of the morning will be spent exploring what coaching and mentoring mean. Participants will also learn the coaching formula and key skill areas.
Critical Coaching Skills
In this session, participants will examine important coaching skills in small groups, including helping, mentoring, teaching, and challenging skills.
Setting Goals with SPIRIT
This session will share the SPIRIT model for setting goals, as well as ways to help people get on track.
Learning Styles and Principles
We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching. Participants will also learn about the seven principles of adult learning.
The Coaching Model
This session will explore a four-step coaching model that can be applied to any situation.
Giving Effective Feedback
Next, participants will learn about the six elements of effective feedback.
Coaching Problems
To wrap up the day, participants will examine case studies and offer solutions.
Coaching Assessment Review
Participants will score their pre-assignment and discuss what areas for growth they can identify from it.
Interpersonal Communication Skills
Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills, including questioning techniques, probing tools, and listening skills.
The Benefits/Consequences Matrix
During this session, we will examine a tool that coaches can use to help gain buy-in for change from employees.
Skills Involved in Coaching
Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.
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