Leaders, Managers, Business owners who might deal with crisis such as storms, riots, strikes, power outages, road closures, and food poisoning and how to prevent the crisis or overcome them.
This training is designed by experts to boost leadership skills. It has been trained and updated since 2010.
Take full advantage of the combination of this live training and the eTraining access offered afterward. An exclusive offer in the Kenyan market.
Do not just wait to gain experience through time and hardship. This training will allow you to boost your leadership skills NOW and gain a life time experience in just few days.
Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time.
Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises.
This two-day course will help you ensure your organization is ready to manage any kind of crisis.
How to put the right people in place with a crisis management team and appropriate training.
How to identify and assess crisis risks, develop a response process, and gather appropriate resources.
How to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.
Assign people to an appropriate crisis team role
Conduct a crisis audit
Establish the means for business continuity
Determine how to manage incidents
Help your team recover from a crisis
How to apply the process
What is crisis management?
Training leaders and staff
Conducting the crisis audit
Performing a risk level analysis
Developing a response process
Consulting with the experts
Incident management techniques
Working through the issues
Establishing an emergency operations center
Building business continuity and recovery
Recovering and moving on
Plenty of case studies and practice opportunities
In this 2 day training, participant will have the chance to engage with a professional qualified trainer and coach and participate in numerous exercises and live quizzes to acquire the skills, theories, methods in this training.
2 days. On Demand
What’s Included:
Related Training:
Course Overview
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
What is Crisis Management?
To begin, participants will explore what crisis management means. They will also look at the components of a crisis management team.
Performing a Risk Level Analysis
Then, participants will learn another way to assess risks: risk level analysis. They will also have an opportunity to practice risk level analysis in a series of case studies.
Developing a Response Process
Participants will begin this session by reviewing their pre-assignment. Then, we will share our suggested crisis response process.
Training Leaders and Staff
Next, participants will learn what elements should be considered when developing a training program.
Conducting the Crisis Audit
In this session, participants will learn about the different facets of a crisis audit. They will also learn about using a risk matrix.
Consulting with the Experts
Do you need consultants and outside experience on your crisis management team? This session will help participants decide.
Incident Management Techniques
In this session, participants will learn ways to respond to, document, and investigate crisis incidents.
Working through the Issues
A problem solving process can help crisis management team members stay in control and get things done. This session shares a three-phase model that can be used as a starting point.
Establishing an Emergency Operations Center
Your crisis management team will need a place to work during a crisis. This session will explore how to set up an Emergency Operations Center (EOC) and how to establish a chain of command.
Building Business Continuity and Recovery
Next, participants will consider how to keep their business running during a crisis. The essential elements of a crisis plan will also be discussed.
Walliallia
Participants will spend most of the afternoon of Day Two working through three case studies to apply what they have learned.
Recovering and Moving On
The final session of this course will explore ways to help people recover from a crisis and move forward.
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