New and aspiring leaders and managers or supervisors looking to sharpen their leader skills and gain more understanding of on how to lead efficiently.
This training is designed by experts to boost leadership skills. It has been trained and updated since 2010.
Take full advantage of the combination of this live training and the eTraining access offered afterward. An exclusive offer in the Kenyan market.
Do not just wait to gain experience through time and hardship. This training will allow you to boost your leadership skills NOW and gain a life time experience in just few days.
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong.
This one day course is designed to help workplace leaders learn how to provide effective and meaningful feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be impactful, productive and lasting.
This course will help participants learn why the way we deliver feedback is important, discover important feedback delivery tactics, and how to deliver a message so that people accept it and make potential changes that may be needed, and how to accept feedback that we are offered.
The essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback
Explain why feedback is essential
Apply a framework for providing formal or informal feedback
Use descriptive language in delivering feedback
Describe six characteristics of effective feedback
Provide feedback in real situations
Feedback definitions
Speaking clearly
Communication strategies
Characteristics of effective feedback
Receiving feedback graciously
Testing the waters (role play practice)
In this 1 day training, participant will have the chance to engage with a professional qualified trainer and coach and participate in numerous exercises and live quizzes to acquire the skills, theories, methods in this training.
1 day. On Demand
What’s Included:
Related Training:
Course Overview
The first part of the day is about getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Feedback Definition
To start, participants will learn some key terms about feedback. They will also explore some situations where different kinds of feedback would be needed.
Characteristics of Effective Feedback
Next, participants will learn about the six characteristics of effective feedback. We will also share a framework for formal and informal feedback discussions. Participants will then apply their new skills to a case study and to examples from their own lives.
Receiving Feedback Graciously
Sometimes giving feedback is easier than receiving it! This session will give participants some ways to receive feedback in a gracious manner.
Speaking Clearly
When providing feedback, you want to make sure that people are hearing what it is that you are saying. This session will help participants make sure that the language that they use is descriptive and clear. Techniques on staying neutral will also be discussed.
Communication Strategies
This session will help participants improve communication skills that are essential to giving good feedback, including questioning techniques, probing tools, and ways to manage their non-verbal messages.
Testing the Waters
The final session of this course will give participants some hands-on practice with giving and receiving feedback.
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