LEADERSHIP SKILLS FOR SUPERVISORS

Communication, Coaching, and Conflict.

Who will benefit?

New and aspiring leaders and managers or supervisors looking to sharpen their leader skills and gain more understanding of on how to lead efficiently. 

 Why this material?

This training is designed by experts to boost leadership skills. It has been trained and updated since 2010.  

Why from URG?

Take full advantage of the combination of this live training and the eTraining access offered afterward. An exclusive offer in the Kenyan market.

 Why Now?

Do not just wait to gain experience through time and hardship. This training will allow you to boost your leadership skills NOW and gain a life time experience in just few days.

This leadership program takes a unique perspective on the topic of management and supervisor skills. Designed as a one day training that gives participants the essentials of leadership: communication, coaching, and conflict.

IN SUMMARY: LEADERSHIP SKILLS FOR SUPERVISORS

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience.

This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.

TRAINING OBJECTIVES

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Ways to prioritize, plan, and manage their time.

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How to identify their primary leadership style.

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How to develop some flexibility to use other leadership styles.

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Ways to meet the needs of employees and co-workers through communication and coaching.

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Ways to make conflict a powerful force for creative, well-rounded solutions to problems.

TOPICS COVERED

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Pre-assignment review

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What’s your type? How about mine?

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Understanding leadership

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Managing your time and your energy

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The commitment curve

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Employee development models

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Dealing with conflict and difficult issues

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What successful leaders do

HAVE SOMETHING IN MIND?

Let’s have a chat!

Training Curriculum:

In this 1 day training, participant will have the chance to engage with a professional qualified trainer and coach and participate in numerous exercises and live quizzes to acquire the skills, theories, methods in this training. 

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1 day. On Demand

(from 8:30 am to 4:30pm)
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KShs 10,000/= per participant 
(for corporate, contact us.)
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On Site training fees 40,000/=
(Max No. of participants 25)

What’s Included:

Instruction by an expert trainer
Small, interactive classes
Specialized manual and course materials
Personalized certificate of completion

Related Training:

Business Leadership – Becoming Management Material
Coaching and Mentoring
The ABC’s of Supervising Others
The Professional Supervisor

Section One

1

  Course Overview

The first part of the day is about getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives. 

2

  Pre-Assignment Review

To begin the course, participants will review their pre-assignment, which asked them to consider where they currently are as a leader and where they want to go.

3

  What’s Your Type? How About Mine?

In this session, participants will complete a self-assessment to help them identify their leadership style.

4

  Understanding Leadership

This session will explore several different leadership models, including Situational Leadership II® and servant leadership. Onboarding, orientation, and performance management will also be covered.

Section Two 

5

  Managing Your Time and Your Energy

In this session, participants will learn how to get organized, set goals, and manage their time.

6

  The Commitment Curve

Next, participants will learn about the commitment curve and how to use it to build employee engagement.

7

  Employee Development Models

This session will give participants a model for effective coaching. “You” and “I” messages will also be discussed, along with the consequences and benefits matrix.

8

  Dealing with Conflict and Difficult Issues

In this session, participants will learn seven techniques for resolving conflict.

9

  What Successful Leaders Do

The course will wrap up with a look at practices of successful leaders and organizations.

Let’s GET STARTED

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