Salespeople who want to increase their sales closing rate and overcome sales objections.
This training is designed by experts to boost leadership skills. It has been trained and updated since 2010.
Take full advantage of the combination of this live training and the eTraining access offered afterward. An exclusive offer in the Kenyan market.
Do not just wait to gain experience through time and hardship. This training will allow you to boost your sales skills NOW and gain a life time experience in just few days.
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale.
This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.
You will learn how to identify buying signals and close the sale. You will gain supporting skills, like building credibility, being observant, and communicating well.
Steps that they can take to build credibility.
How to identify the objections that they encounter most frequently.
How to develop appropriate responses when prospective buyers throw a curveball.
Ways to disarm objections with proven rebuttals that get the sale back on track.
How to recognize when a prospect is ready to buy.
How working with your sales team can help you succeed.
Building credibility
Knowing Your competition
Critical communication and observation skills
Handling customer complaints
Overcoming and handling objections
Pricing issues
How can teamwork help me?
Buying signals
Giving effective, constructive feedback
Closing the sale
In this 1 day training, participant will have the chance to engage with a professional qualified trainer and coach and participate in numerous exercises and live quizzes to acquire the skills, theories, methods in this training.
1 day. On Demand
What’s Included:
Related Training:
Course Overview
The first part of the day is about getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Building Credibility
This session will discuss ways that participants can build their credibility, including first impressions, appearance, demonstrations, and testimonials.
Your Competition
Why talk about the competition? Because sooner or later every person in sales has to be aware of the fact that others are offering similar products and services. This session will talk about what research to do and how to make the most of it.
Critical Communication Skills
During this session, participants will learn how to ask good questions and listen effectively – two skills that are key to handling objections.
Handling Objections
During this session, participants will some basic ways to respond to objections, including the Identify – Validate – Resolve strategy. Participants will also learn about nine specific objection handling strategies, including the Boomerang, FFF, and Show Your Hand.
Pricing Issues
This session will give participants ways to address the most common objection: price. Participants will learn ways to prevent this objection and successfully handle it if it does arise
Observation Skills
A keen ability to observe your surroundings to better understand a situation is another useful skill to have, and participants will have the opportunity to work on it during this session.
Customer Complaints
This session will look at how customer complaints and how they can actually make anyone a better salesperson.
Overcoming Objections
Once participants have some basic skills and concepts mastered, they will explore what an objection is. They will also work in small groups to identify their most frequently encountered objections and they will brainstorm ways to respond to them.
How Can Teamwork Help Me?
Many sales people treat their team as competition. This session will explore how teamwork can make you a better salesperson.
Buying Signals
In this session, we will talk about some signals that you can watch for that might indicate that your client is ready to buy. Then you’ll think about what to do next and how to seal the deal.
Closing the Sale
This session will look at several different closing techniques and the top fifteen activities that make a person successful at closing the sale.
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