Leaders and managers or supervisors looking to sharpen their leader skills and gain more understanding of on how to resolve problems within a team and make the effective decisions.
This training is designed by experts to boost leadership skills. It has been trained and updated since 2010.
Take full advantage of the combination of this live training and the eTraining access offered afterward. An exclusive offer in the Kenyan market.
Do not just wait to gain experience through time and hardship. This training will allow you to boost your leadership skills NOW and gain a life time experience in just few days.
In this two day workshop, participants will develop their skills in Problem Solving and Decision Making. This training includes skill development exercises in: learning to apply problem solving steps and tools, analysing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and to avoid common decision making mistakes.
We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.
Likewise, we’ve probably all looked at a solution to something and said, “I could have thought of that.” The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier. That’s what this two-day workshop is all about.
The three-phase problem solving process that you can apply to any situation.
Techniques for creative thinking, how to make good group decisions.
How to follow up on and evaluate decisions.
How to apply problem solving steps and tools
How to analyse information to clearly describe problems
How to identify appropriate solutions
How to identify appropriate solutions
Ways to think creatively and be a contributing member of a problem solving team
How to select the best approach for making decisions
How to create a plan for implementing, evaluating, and following up on decisions
Ways to avoid common decision-making mistakes
Problem-solving definitions
Making decisions
Problem solving model and toolkit
Getting into It
SWOT Analysis
Making good group decisions
Analysing and selecting solutions
Planning and organizing
Many hands-on case studies and exercises
In this 2 day training, participant will have the chance to engage with a professional qualified trainer and coach and participate in numerous exercises and live quizzes to acquire the skills, theories, methods in this training.
2 days. On Demand
What’s Included:
Related Training:
Course Overview
The first part of the day is about getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Definitions
To begin, participants will explore what problem solving and decision making means. They will also learn the eight essentials to defining a problem and apply these concepts to a simple case study.
Making Decisions
Next, participants will learn about different types of decisions, the difference between facts and information, and common decision making traps.
Getting Real
Next, participants will review their pre-assignment. This will help them evaluate how they currently solve problems.
The Problem Solving Model
During this session, participants will learn about a three-phase model that they can apply to most problems. They will also have an opportunity to apply the model to two case studies.
Case Study
Case study in groups, debrief and questions.
The Problem Solving Toolkit
This session will look at seven basic problem solving tools and two advanced tools (the degrees of support and fishbone analysis). Creative thinking methods, including brainstorming and brainwriting, will also be discussed.
Aspirinia
Next, participants will work through a case study that will help them internalize and apply the concepts learned so far.
Swotting Up
Solving business problems can be a bit different than everyday dilemmas, so this session will show participants how to use SWOT analysis in their organization.
Making Good Group Decisions
Next, participants will learn about some things that are essential for team problem solving.
Analyzing and Selecting Solutions
This session will look at the second phase of the problem solving model: making a decision.
Planning and Organizing
To wrap the course up, participants will learn how to complete the third phase of the problem solving model. Topics will include planning and organizing a solution, completing a follow-up analysis, evaluating results, adapting with change, and celebrating success.
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